US English (US)
GB English (UK)
IT Italian

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We'll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

English (UK)
US English (US)
GB English (UK)
IT Italian
  • Home
  • After sales
  • Collection lot

post-sale steps

Written by federica mucci

Updated at November 19th, 2025

Contact Us

If you haven't found the answer you're looking for, or if you prefer to receive a response from our customer service, please fill out the form below.

We will respond to you as soon as possible.

  • Let's start
    General Information Glossary
  • Register to Industrial Discount
  • Research
    Whatchlist
  • How to buy and participate
    Asynchronous Auction DM Competitive Auction Ongoing Auction Pay and refund deposit
  • After sales
    Settle payment Collection lot Export abroad Registered movable property
  • Guides and information material
+ More

To arrange the pickup, we need to receive confirmation of your payments from the seller.

What are the next steps?

Once we receive confirmation from the sellers:

  • The deposit will be refunded using the same method it was paid. You will receive a confirmation email.
  • The pickup will be organized as follows, depending on the type of purchase:
    ย 

๐Ÿ”นPurchase from Judicial Procedures
The invoice will be issued directly by the Bankruptcy Trustee and will be visible in your tax account. Our local team will contact you to organize the collection and confirm the delivery date

๐Ÿ”นPurchase from an Operating Company
The seller will contact you directly to arrange the pickup once the payment has been credited.

๐Ÿ”นPurchase from Leasing
You will be put in contact with the custodian once all formalities are completed, to proceed with organizing the pickup.ย  After completing all formalities, you will be contacted by the custodian to organize the pickup.

๐Ÿ“Œ For registered vehicles, pickup will only be possible after all vehicle registration formalities have been completed and settled. You will then be contacted by the appointed agency.

In any case, you can always refer to the Lot's Terms of Sale for any information about post-sale timelines.

ย 

ย 

bought items collection time

Questo articolo รจ stato utile?

Si
No
Do you need more information?

Call our Costumer Service

at 0546 1913801

Related Articles

  • Is there equipment on site to dismantle or load the awarded lots?
  • Who can I ask for the measurements and weight of the lots won?
  • Can I delegate a third-party company or a courier to collect?

Most read articles

  • Who is Industrial Discount?
  • How does Industrial Discount work?
  • What is the reserve price?
  • Can I sell on Industrial Discount?

Copyright 2026 โ€“ Industrial Discount.

Powered by Helpjuice

Definition by Author

0
0
Expand